Airport Ground Staff Training Course in Lucknow | InspiJet

Inspijet Ground Staff Training Courses in Lucknow

Ground Staff plays a central role in aviation right from welcoming passengers to the take off of an aircraft. They carry out myriad roles with dynamism and professionalism. Since air traffic in India is expected to grow to around 450 million by 2020, this increases the scope and requirement for efficient ground staff considerably. InspiJet Aviation’s professional course prepares you to handle Ground Staff responsibilities including management, operations and technical aspects with ease.

On successfully completing the course you will be fully equipped to handle any job role including guest service personnel, cargo handling staff, guest service supervisor, passenger service staff, flight scheduling, resource management and much more anywhere in the world. Fulfil your aspirations for an exciting and challenging aviation career at InspiJet Academy just like our numerous students enjoying their careers in various airports.

The number of aircraft and airports is increasing rapidly in India as India is facing a shortage of well-skilled ground staff. There is a huge demand for ground staff who can deal with the functioning at the airport. It is a certification course related to the safety and comfort of passengers in the airport including checking, providing information, assisting disabled passengers, and selling tickets.

Inspijet Ground Staff Training Courses in Lucknow

To get admission in ground staff certification course student must qualify the following eligibility criteria:-

  • A student must be appearing or passed 10+2 with any stream or 3 year engineering diploma from any recognized board/university.
  • Students who are searching for one of the top most institutes of Ground staff in India can qualify the National level Entrance Test of INSPIJET.

Ground Staff Course Duration

Ground staff course duration is tentatively 11 months certification course in the aviation sector. The cabin crew course covers various topics like checking, assisting disabled passengers, providing information, confirming reservations, etc.

Airport Ground Staff Course Subjects

As we know an Airport is one of the busy and crowded place and air traffic is also increasing each passing year, so to ensure its smooth functioning, the companies hire ground staff. Furthermore, there are following subjects in airline ground staff course:-.

  • Airport Division
  • Aviation Fundamentals
  • Reservation includes Baggage screening and Queue Management
  • Check-in Procedures
  • Baggage Make-Up Area
  • Security Hold Area and boarding gate
  • Boarding Gate Formalities and Announcements
  • Arrival Procedures
  • Ramp Management
  • Frequent Flyer Program
  • SABRE- Basic Reservations and check-in

Ground Staff Career Opportunities

Ground Staff course is the popular field of aviation that covers various works like security, cargo handling, passenger handling, customer service, etc.They work as a team in the airport. The following tasks are performed by the ground staff team:-

  • Customer Service (solving problems, issues, queries, complaints, etc)
  • Ticketing
  • Baggage Claims
  • Passenger Handling
  • Passenger Handling
  • Cargo Unloading
  • Security Processes
  • Inter-department coordination


Ground Staff Course Admission Process

To become a ground staff, the candidate has to follow the following Ground Staff Admission Process:-

  • To join the ground staff Course a candidate should fill the form of Aircraft Maintenance Engineering Common Entrance Test (INSPIJET).
  • After clearing INSPIJET Exam, based on the All India Rank (AIR) of INSPIJET students will get admission in one of top ground staff institutes.

Ground Staff Course Fee

Ground Staff course fee is based on institute, location, infrastructure, and other facilities. Course fees for Ground Staff varies from institute to institute but total fee will be ranging from INR 50K to INR 1Lakh. To train students faster in various activities and subjects, the faculty will help them to learn about cargo handling, passenger handling, customer service, etc.

Ground Staff Course Salary

Airport Ground Staff are responsible for the care of passengers once their plane is grounded. Ground Staff is involved in every little work at the airport. After the completion of Airline ground staff courses, the students will be eligible to work in aviation sector. The average salary of ground staff is 2 to 6 Lakhs per annum depends upon the skill of the student.

A large amount of aircraft and airports in India are increasing day by day. India is facing a shortage of well-experienced ground staff. There is a high demand for the ground staff who may deal and functioning at the airport.

Ground Staff course is a certification course of 6-12 months duration. This is a job oriented course. This course deals with the safety and comfort of passengers at the airport that includes checking, providing information, help disabled passengers, and selling tickets. The candidates, who wish to pursue this course, must be sure that they are well versed with all the complete eligibility criteria. One will not be able to study the course if he/ she are not eligible enough.

The eligibility criteria to pursue the Ground Staff Course must be satisfied to secure their seat in one of the top institutes in India. The eligibility criteria are as follows:-

  • The applicant must be appearing or passed qualified 10+2 with any from any recognized board/university.
  • Candidates, who are looking forward to getting admission in one of the topmost institutes of Ground staff in India, can qualify for the National level Entrance Test of INSPIJET.

Extra Skills required to join Ground Staff

The ground staff is responsible for the check-in counters that serve departing passengers. They also need to help passengers by answering questions, providing directions, or attending to their other needs. This includes helping passengers with inquiries about delayed or lost baggage. Thus, the candidates must possess some extra skills along with the mandatory educational qualifications. The extra skills that are to be possessed by the candidates can be found below:

  • The candidates must have great communication skills.
  • One should be responsible enough.
  • The applicant must have great leadership skills as he/ she will have to lead a team.
  • Love to work as a ground staff, you will work as a team to serve the great services of your passenger and allow for long-lasting impact.

Why should the candidate join the Ground Staff course?

The Ground Staff is a reputed course. After the candidate has pursued this course, he/ she will be able to work for really good companies along with a great salary package. The applicants will be able to avail many other benefits if they join the Ground Staff Course. However, one can find the other benefits below:-

  • The candidate will be able to get a job in great companies like Air India, Vistara, Spicejet, etc.
  • The fields, in which one can secure job, are Airlines, Airports, Travel Agencies, etc.
  • The Ground Staff is a highly respectable course. Therefore, the candidates who pursue this course will not only get a great job but also huge respect.

The Airport Ground Staff is a short term course which is offered by various top institutes and colleges in India. Primarily, the main focus of the Airport Ground Staff course is to fulfill customer service in the airport. The students can pursue the course of Airport Ground Staff after the completion of the 12th exam with any stream. Whilst the study of the course, the students will be able to enhance various knowledge and skills related to the safety and comfort of passengers in the airport including checking, providing information, assisting disabled passengers, and selling tickets.

Airport Ground Staff is an 11-month certification course which covers various tasks within the airport ground.

It is not easy for one to get admission in the top institutes and colleges in the Airport Ground Staff course. However, through INSPIJET, the process is really easy as after the candidate qualifies this exam, he/ she will be able to get admission to one of the best institutes and colleges of Airport Ground Staff. Furthermore, the best colleges allow their 70% seats to INSPIJET entrance examination qualified students during the admission counseling. INSPIJET also offers up to 1005 scholarships to all entrance examination qualified students.

What’s next after Airport Ground Staff?

The best part of the Airport Ground Staff field is that there are a great number of jobs available there. The private airlines release job notifications on their website almost every week. Furthermore, job profiles have a vast scope in India and out of India too:-

  • Ticketing
  • Baggage Claims
  • Passenger Handling
  • Cargo Loading
  • Cargo Unloading
  • Security Processes
  • Inter-department coordination

The airport is one of the busiest places, many passengers from various countries reach the airport daily. To handle this crowd and make the situation normal, companies hire Ground Staff. The students who are passionate to work at the airports and like to meet and assist people from all over the world can choose the Ground Staff course after 10+2 with any stream. Ground Staff mainly focuses on the following topics:-

  • Passenger handling
  • Cargo handling
  • Security processes & protocols
  • Customer Service

Ground Staff is an 11 months program after the completion of which the candidates will be able to bag a great job in top airlines in India and other countries.

Subjects for Airport Ground Staff

Ground Staff subjects deal in airport ground staff duty handling, passenger handling, cargo and transportation, and client service. Following are the subjects that are included in the syllabus of Ground Study:-

  • Airport Division
  • Aviation Fundamentals
  • Reservation includes Baggage screening and Queue Management
  • Check-in Procedures
  • Baggage Make-Up Area
  • Security Hold Area and boarding gate
  • Boarding Gate Formalities and Announcements
  • Arrival Procedures
  • Ramp Management
  • Frequent Flyer Program
  • SABRE- Basic Reservations and check-in

The Ground Staff course covers some of the areas such as tickets and fare counters, staff working at the airport information desk, baggage handling, and other related work schedules at the airport. Furthermore, the students can also learn about personality development and soft skills.

Ground Staff performs the following task in aviation:-

  • Customer Service (solving problems, issues, queries, complaints, etc)
  • Ticketing
  • Baggage Claims
  • Passenger Handling
  • Cargo Loading
  • Cargo Unloading
  • Security Processes
  • Inter-department coordination

Airport Ground Staff is one of the best careers after clearing the 12th exam. Today, millions of passengers travel by air every year in the world.

The Ground staff course is an 11 months certification program which deals in the customer service, baggage claims, passenger handling, etc. Known by various names like Diploma in Airport Ground Staff Training and Diploma in Ground Staff Handling, this course makes a candidate capable of bagging jobs in various sectors with a good salary package.

Scope in Ground Staff

The candidates who complete the Ground Staff Certification Course will be able to bag jobs in the following companies:-

  • Air India
  • IndiGo
  • SpiceJet
  • GoAir
  • AirAsia India
  • Vistara
  • Alliance Air
  • Luwang Air
  • Air Deccan
  • Blue Dart Aviation
  • Pinnacle Air
  • Spirit Air
  • Supreme Airlines
  • TajAir
  • Titan Aviation

Work profile after completing Ground staff

The sectors, where one can work after completing Ground Staff Certification course are:-

  • Customer Service:-   The Customer Service serves the customers by providing product and repair information and resolving product and repair problems. They are also responsible for attracting potential customers by answering product and repair questions and suggesting information related to other products and services.
  • Ticketing:-  The Ticket Officer helps passengers in planning their trips. He/she answers the questions on travel arrangements like routes and time schedules. He/ she also hold the responsibility to make a reservation and confirm it.
  • Baggage Claims:-  An airport baggage handler is liable for loading the passengers’ luggage safely, unloading and carrying it at the airport. His/ her key tasks include keeping an eye fixed on suspicious-looking items at least times and reporting anything unusual to the safety or police.
  • Passenger Handling:- They are liable to assist and help the passengers’ processes and flight operations. They also offer passenger handling services at airports, like customer service at counters and lounges, and flight support for managing flight operations.
  • Cargo Loading:- Cargo and freight agents facilitate the shipment of products via airline, shipping, train, trucking terminals and docks. The agents make sure that the shipments are picked up and delivered on time, the paperwork is completed, and the costs are collected.
  •  Cargo Unloading:- Loading and unloading means loading or unloading cargo between any point of a wharf or terminal, railcars, trucks, or other means of land transportation and barges.
  • Security Processes:-A security process may be defined as a sequence of necessary activities that are performed at a selected security function or task. The procedures provide a start line for implementing the steadiness, necessary to scale back variation in the security processes, thereby increasing the control of security within the organization.
  • Inter-department coordination:- It coordinates with the engineering department for the repair, maintenance, and installation of varied equipments and physical facilities required during the operation hours and special tasks. It also coordinates with the Department of data Systems regarding updating and installing various electronic information systems.

The duration of the Ground Staff Course is tentatively 11 months. In this course, the applicants will study how to work at the airport and personality development. After one completes the course, he/ she will get a certificate. The applicants have to pay fees at the Ground staff institute which are around INR 50K to 1, 00,000. It is the whole course fee.

The Cabin Crew training will provide you hands-on experience as well as theoretical knowledge about the air hostess/flight steward profession; basically, the work of cabin crew is to provide comfort, welfare, and safety to the passengers.

Ground Staff Course Fees

After the candidates qualify the INSPIJET entrance exam, the applicants will be able to get admission in one of the top ground staff institute. The fees depend on the Institutes which are chosen by applicants. The ground staff fee can be submitted either institute’s yearly or semester wise. The institute's fee depends on the facilities they are providing. The exact fee details may be seen on the official website of the ground staff institutes.

The total fee of the Ground Staff Course is around INR 50K to 1, 00,000 depending on Institutes.

After completing, the Ground Staff Course the applicants will be able to join jobs in Airports and Airlines and they will be able to get a high salary package.

There are various skills that are required for one to join a job as an Airport Ground Staff. Furthermore, one can find those skills below:-

  • Communication skills:-  Communication skills are all about being available to convey information to other people in a simple form. Good communication is about understanding instructions, obtaining new skills, making requests, asking questions, and transferring information easily.
  • People skills:- Good customer service is important when it comes to the aviation sector. Some departments work directly with customers. For example, an airline ticket agent makes reservations, and those who work in customer service assist passengers as they board and leave the plane. Flight attendants also need good people skills since they interact with the traveler at the time of flight.
  • Positive attitude:-  when you have to choose to join the aviation sector. You must have a positive attitude because employers look for candidates who have a positive attitude.
  • Teamwork:-  when you may work in aviation then you have to qualify to work as a team or handle the team.
  • Leadership:-You also need leadership quality to work in quality assurance, or as Airport ground staff.

Airport Ground Staff Job Salary

The salary of the Airport Ground Staff depends on their work, ability and skills. Furthermore, the job opportunities for the Airport Ground Staff are rising worldwide. One can work in both Government and Private sectors.

Salary for Airport Ground Staff

Airport Ground staff is a well-paying job in India and out of India. After qualifying the 10+2 exam, the candidates are eligible to apply for the Airport ground staff course. Airport Ground Staff jobs are available in India or out of India. This is an incredibly well-paid job and a very demanding career in the aviation industry. To make a successful career in Airport ground staff, one must have to meet the pleasing personality and pertinent skills. The average salary of Airport ground staff will range from INR 2 to 6 lakhs per annum depending upon the skills in India.


Requirements For Admission

Age 18 & above
Minimum Qualification +2 & Graduates,Post Graduate
General Good communication and Inter personal skills